parcel and letter post Orders will be shipped as soon as possible after payment with TNT Post Post NL. Generally between 1 to 3 working days. Loss, breakage, theft or other damage during transport are the buyer's risk and cannot be recovered from Brouwers minerals. For some items it is advisable to send them insured. If an item is no longer available, you will receive a message to order a similar one. To retrieve You can choose to collect your order at our address in 'S-Hertogenbosch. You must make an appointment in advance. This can be done via email or telephone. Return information If you do not wish to purchase an item for any reason, you have the right, after prior notification by telephone or e-mail, to return the item to Brouwers Minerals within 10 working days after delivery. In this case, returns will only be accepted if the item is not damaged or shows signs of use. The costs of returning are borne by the customer.